To all 2014 Otteroo Consumers only,
Thank you for your purchase of the Otteroo floatie in 2014, and your on-going support throughout the launch of our company.
This safety alert is being issued because some of the flotation devices sold between January 2014 and November 2014 were reported to deflate prior to or during use. The manufacturer has increased the durability of our 2015 products. As an appreciation for your support, we are offering a free replacement for those who purchased the product manufactured in 2014 (NO: 002013001).
Customers should email firstname.lastname@example.org or call (415) 236-5388 between 9:00 a.m. to 5:00 p.m. (PST) to request a free replacement and to obtain more information about this alert.
As with all inflatable products, you should inspect them for leaks and/or tears to ensure that all deflation hazards are eliminated. Otteroo floaties or not, we strongly encourage all customers to conduct proper Inflation and air leakage tests and to keep your baby within arms reach. For more information on the proper testing, please click on this link.
Founder, Otteroo Corporation