What does the Otteroo warranty cover?

Otteroo warrants that its products are free of defects in materials or workmanship for one (1) year from the date of purchase (proof of purchase required). This limited warranty applies to the original purchaser of the product provided 1) that the product was purchased from otteroo.com or an authorized distributor/retailer and 2) is returned at the customer’s expense. Any product falling under this warranty period will be replaced at Otteroo’s discretion. Otteroo retains the right to determine whether the claim is valid and whether damage is caused by non-manufacturing issues, misuse, improper care and/or negligence, wear and tear due to normal use, overuse, and use for commercial purposes or other than personal home use. Please email hello@otteroo.com to make a warranty claim.

Tiffany Chiu

Tiffany was inspired by her nephew Stanley to make a product that promotes the love of water. This is very important to her because she was terrified of water and failed her very first exam, a swim test, at Cornell where she received a degree in computer science before getting an MBA from MIT. Tiffany loves working with her otterific team, snowboarding, and eating salted caramel ice cream from Bi-Rite.
Tiffany Chiu